Year-End FAQs

What are the year-end giving deadlines for 2023?
Year-End Giving Deadlines Grant recommendations must be submitted by 12/5/23 Cash wires must be received in our account by 12/31/23 Checks must be clear...
Tue, Oct 10, 2023 at 3:23 PM
What are ImpactAssets’ holiday hours?
ImpactAssets’ normal hours of operation are Monday through Friday, 9a-5:30p ET. Please note that ImpactAssets will be closed on: Thursday, November 23...
Tue, Oct 10, 2023 at 3:32 PM
How do I make a new contribution to my account?
Please complete the Contribution Form linked here. ImpactAssets accepts a wide range of contributions including, but not limited to:   Appreciated stock a...
Wed, Oct 12, 2022 at 5:31 PM
How do I recommend a grant?
Recommend single and recurring grants through our online platform, DonorWeb: Instructions Log in to DonorWeb. The login button is also on the top righ...
Tue, Oct 10, 2023 at 3:17 PM
Why is my grant recommendation not showing up under “Grant History”?
Please confirm that you pressed “Next” after completing your grant recommendation. If you still do not see your Grant listed under “Grant History” or have n...
Tue, Oct 10, 2023 at 3:18 PM
Can I receive a written receipt from ImpactAssets for my contribution so I can prepare my tax return?
You will receive a contribution letter from ImpactAssets that will be accessible from your Donorweb account. 
Wed, Oct 12, 2022 at 5:37 PM
How can I request that a grant be sent electronically (wire or ACH?)
Please include this request for the grant to be sent electronically in the "Special Instructions" box of the grant recommendation along with the n...
Wed, Oct 12, 2022 at 5:40 PM
How can I determine the status of a specific grant online?
You can review the status of a specific grant by logging into the DonorWeb portal and clicking on the "Grant Status & History" menu item. If t...
Tue, Oct 10, 2023 at 3:19 PM
How long does it take to fulfill my grant request? When are grant checks sent out?
We process grants on a weekly schedule and do our best to pay out any recommendations that have come in that week, as long as the organizations are pre-appr...
Wed, Oct 12, 2022 at 5:39 PM
Who should I contact if I have general questions about my account or am having trouble accessing DonorWeb?
Please contact us at clientservice@impactassets.org or call 855.482.2946.
Wed, Oct 12, 2022 at 5:31 PM